Plantronics CS500 FAQ List

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Q. How do I find out if the CS540 will work with me current phone?
A.
Cordless headset work with the majority of phone. Please use the Plantronics compatibility guide to help you make the right choice.

Q. Are the Plantronics CS500 series PC compatible?
A.
The CS500 series have been designed for deskphones. For wireless PC headsets please check out the Plantronics W700 Range.

Q. How do I add other headsets to my call?
A.
When on an active call simply dock the other users headsets to the primary base station. This will then add them to the call once the primary user has accepted the request.

Q. How many people can I add to my call?
A.
You can add up to 3 additional headsets to an active call.

Q. Can I remotely answer calls when not at my desk?
A.
Yes, you will need an EHS or Handset Lifter.

Q. Can I use any EHS or Handset Lifter with my current phone?
A.
Certain phones require specifics EHS. Finding out which one you need is easy, just visit the Plantronics compatibility guide.

Q. Can I have a headset with two ears, is this possible?
A.
Yes, The Plantronics CS520 is a Binaural headset with all the standard CS500 features.

Q. Do I have to have an over-the-head wearing style?
A.
No, the Plantronics CS530 is a convertible headset with a choice of 3 different wearing styles: Over-The-Head - Earhook - Neckband.

Q. My headset seems to run out of battery quite quickly, what should I do?
A.
Check the back of the base station to see if  "Wideband" mode is enabled. When running wideband mode battery life will decrease by 3-4 hours.

 

Couldn't find the answer to your question? Email us at Support and well answer your question as soon as possible.

 

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To compare the main features in the Plantronics CS500 Series visit our Plantronics CS500 Series Matrix.