Business Headsets by Manufacturer

Poly Headsets

Poly has a long history in professional communication, with its heritage including Plantronics and Polycom. Today, Poly headsets cover a wide range of business applications, from everyday office calls to contact centre environments. The Blackwire range provides wired USB headsets for PC and softphone use, while Voyager offers wireless Bluetooth and DECT options. EncorePro headsets are designed specifically for frequent call handling in contact centres and customer service teams.

Yealink Headsets

Yealink develops communication technology for business environments, including professional headsets designed around desk phones, computers and unified communications platforms. Its WH6 series provides wireless DECT headsets for users who need freedom to move around the workplace, while the BH7 series offers Bluetooth connectivity for flexible working across computers and mobile devices. UH headsets provide wired USB connectivity for everyday office and softphone use.

EPOS Headsets

EPOS specialises in professional audio and communication equipment, with headsets designed for offices, contact centres and hybrid working. The IMPACT range is a key part of its business headset portfolio, covering wired USB, Bluetooth and DECT models. These include straightforward wired solutions for PC calling alongside wireless headsets designed for users who move between calls, meetings and different work areas.

JPL Headsets

JPL produces business headsets with a focus on practical communication for offices, contact centres and customer service teams. Its range includes USB, QD and wireless headsets, allowing users to choose a connection suited to their telephone or computer system. JPL headsets are particularly useful for organisations equipping multiple users, with models available for everyday office calls as well as more demanding contact centre environments.

Avalle Headsets

Avalle provides professional headsets for business telephone and computer-based communication. Its range includes wired models for desk phones, USB headsets for computers and flexible designs such as the Verso and Defero series. Avalle is suited to offices, reception desks, contact centres and home workers who need a straightforward headset for regular calling, with monaural and binaural options available across the range.

3M PELTOR Headsets

3M PELTOR specialises in communication headsets that combine hearing protection with reliable communication in noisy workplaces. The range is designed for environments such as construction, manufacturing, transport, utilities and industrial sites. WS ALERT headsets use Bluetooth connectivity for calls and audio, while LiteCom models include built-in two-way radio communication. Other PELTOR products use level-dependent technology to help users hear important surrounding sounds while protecting against hazardous noise.

Jabra Headsets

Jabra develops professional headsets for offices, hybrid workers, contact centres and unified communications users. Its business range includes the Evolve2 series for professional calls, meetings and focused working, while the newer Evolve3 range builds on this with updated audio, comfort and AI-focused features. For contact centres and customer service teams, the Engage range provides wireless and wired options designed for frequent call handling and busy communication environments.

MSA Headsets

MSA develops safety equipment for demanding workplaces, including communication headsets designed to work alongside hearing protection. Its products are suited to industries such as construction, manufacturing, utilities and other high-noise environments. The Sordin Supreme range provides electronic hearing protection with ambient listening, while Sordin Wireless models add wireless communication. MSA also offers Connect-by-Cable headsets for users who need to communicate through two-way radio systems.

Which Business Headset Manufacturer Is Right for You?

The right manufacturer depends largely on your workplace, communication system and the type of protection or connectivity you need.

• Office and hybrid working: Poly, Yealink, EPOS and Jabra offer a broad selection of wired and wireless headsets.
• Contact centres: Poly, JPL, EPOS and Avalle provide models designed for frequent call handling.
• USB and softphone use: Yealink, EPOS, Jabra, Poly and Avalle offer headsets designed to connect directly to computers.
• Desk phone systems: Poly, EPOS, JPL and Avalle provide wired options for traditional business telephones.
• Noisy industrial environments: 3M PELTOR and MSA combine communication with hearing protection.
• Wireless working: Jabra, Poly, Yealink and EPOS offer Bluetooth or DECT options for greater freedom of movement.

What to Consider When Choosing a Business Headset

The manufacturer is only one part of choosing the right business headset. Start by checking compatibility with your desk phone, computer or unified communications platform. You should also consider whether a wired or wireless connection is more suitable, how much freedom of movement is required and whether you need a monaural or binaural design.

For busy offices and contact centres, features such as microphone noise cancellation, hearing protection and comfort can be important for regular use. In industrial environments, the priority may instead be protection against hazardous noise alongside clear communication. Considering these requirements before choosing a headset will make it easier to identify the right manufacturer and model for your workplace.